Headquartered in Atlanta, Convergent is one of America’s largest business process outsourcing, revenue cycle and receivables management companies, with fourteen North American operating centers across all four time zones. The company has more than sixty years of history serving a diverse industry customer base, including contact center solutions, receivables management outsourcing, commercial receivables management and healthcare revenue cycle management. Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
Convergent Outsourcing, Inc
Products & Services:
Convergent provides contact management services that help to lower cost, manage uneven call volumes, deal with specific call types and prepare for unexpected outages or natural disasters.
Convergent improves financial performance and increases patient and physician satisfaction for providers through healthcare regulatory expertise, patient-focused contact center technology, and a unique attorney-driven approach.
Convergent provides inbound and outbound receivables management across all stages of the consumer and commercial life cycle on both a first and third party basis.
Convergent has been a leader in the commercial receivables management industry for more than fifty years. We work every type of commercial claim there is with a combination of commercial collection talent, technique and technology that is second to none.