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Program Coordinator

Position Summary

This position will be responsible for coordinating educational sessions for
Project ECHO. Project ECHO is a lifelong learning and guided practice model that revolutionizes medical education and exponentially increases workforce capacity to provide best-practice specialty care and reduce health disparities. ECHO trainings are led by expert teams who use multi-point videoconferencing to conduct virtual trainings with community providers. In this way, primary care doctors, nurses, and other clinicians learn to provide excellent specialty care to patients in their own communities.

This position will be responsible for coordinating and facilitating information flow between faculty, distance education students, and various education sites; assisting in the production and distribution of distance education course materials and schedules, and facilitating delivery of academic courses to students at remote sites; conducting surveys and preparing reports as needed; developing and distributing promotional and informational materials; and may provide direct academic/administrative guidance and assistance to distance education students.

This position offers an opportunity to participate in leading edge community healthcare research that extends healthcare to rural and underserved populations. The clinic coordinator will maintain the integrity of data collection and databases; maintain collaborative relations with rural community partners and internal ECHO/University of Idaho staff; must maintain all deadlines for grant deliverables; assists with the use of distance learning technology; and organizes and coordinates educational presentations.


Job Duty FunctionProvide operational and administrative support by:Job Duties/Responsibilities

• Providing administrative support to the Program Manager and Associate Director of Project ECHO, as well as to the expert teams leading trainings and ECHO participants.
• Facilitating and enhancing day-to-day operating relations with site coordinators and other stakeholders, as appropriate to the position.
• Coordinating instructional course activities, which may include the logistics for distance delivery technologies.
• Facilitating delivery of session/training content using a designated communication vehicle.
• May open up session – introductions, clinical announcements, etc.
• Conducting training for other spoke participants in relation to the duties of a distance education coordinator.
• Serving as liaison between hub facilitators and spoke participants.
• Executing surveys and feasibility studies for policy formation and improvement of services.


Job Duty FunctionFacilitating marketing, communications, and events by:Job Duties/Responsibilities

• Assisting in the production and distribution of ECHO training course materials and schedules.
• Assisting with the development of clinical and curriculum brochures.
• Coordinating the development and preparation of marketing and promotional plans and/or materials, as appropriate to the program.


Job Duty FunctionContribute to overall team effort by:Job Duties/Responsibilities

• Performing other duties as assigned.

Position Qualifications

Required Qualifications

• Bachelor’s degree in education, public administration, healthcare administration, health promotion,or related fields.
• At least 3 years of experience that is directly related to the duties and responsibilities specified.
• Experience with records maintenance.
• Knowledge of customer service standards and procedures.
• Knowledge of distance learning technology.
• Experience with supervising and training assigned staff.
• Knowledge of marketing strategies, processes, and available resources.
• Experience making administrative/procedural decisions and judgments.
• Experience investigating and analyzing information and drawing conclusions.
• Demonstrated organizing and coordinating skills.

Preferred Qualifications

• Experience with clinical data collection.
• Experience in clinical settings.
• Experience organizing and coordinating educational presentations.
• Experience with customer service.
• Ability to compile and produce course catalogs and promotional materials.
• Ability to communicate in a friendly approach and appropriate manner with healthcare providers in rural and underserved clinics and other stakeholders to ensure appropriate best practice in disease management.
• Demonstrated experience to communicate effectively, both orally and in writing.

Physical Requirements & Working Conditions
Degree RequirementListed degree qualification is required at time of hire.

Posting Information


Posting NumberSP002120PPosting Date03/11/2019Closing Date03/29/2019Open Until FilledNoSpecial Instructions to Applicants
Background Check Statement

Applicants who are selected as final possible candidates must be able to pass a criminal background check.

EEO Statement

The University of Idaho (U of I) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, U of I does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity/expression, disability, genetic information or status as any protected veteran or military status in its programs or activities, including employment, admissions and educational programs.

Program Coordinator

Boise, ID
Full Time
3 +

Published on 04-04-2019