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Supervisor, Lab Faculty

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Job Description

Position Summary

The Supervisor, Lab Faculty supports the learning labs including high fidelity simulation labs as defined by the WGU National Pre-licensure curriculum.  The incumbent is responsible for assuring high quality lab experiential learning for students, for providing quality oversight, training, guidance and evaluation of all lab instructors within the state to ensure national consistency of lab experiences and instructor performance.  The position reports to the State Director of Nursing.

Essential Functions and Responsibilities

The Supervisor, Lab Faculty is an expert lab instructor and a role model to all lab instructors within the state.  This position is responsible for providing high quality learning, ensuring consistency with the national curriculum, and ensuring consistency and expertise in the required documentation of student performance; including assessment tools and communication with the lab scheduling team.  This position is a subject matter expert (SME) in the use of simulation, particularly high fidelity simulation in the instruction of pre-licensure nursing curriculum, and delegates to population-specific SMEs/ instructors (Medical-Surgical, Pediatric etc.) as appropriate. When serving in the role of Lab Instructor, the Supervisor, Lab Faculty is the instructor of record responsible for the oversight of several cohorts of student nurses in the lab learning lab and at the lab site, teaching both nursing lab skills and simulated patient care situational scenarios. Courses range from Fundamentals, Medical/Surgical Nursing, Critical Care, Pediatrics, and Women's Health -- giving the Supervisor, Lab Faculty a full range of teaching and leadership responsibilities. Additionally this Supervisor position leads a team of learning lab instructors and is responsible for training, onboarding, coaching, and development of all lab faculty within the designated state or region to ensure consistency of instruction, assessment and documentation of the student learning experience.

  • Support students in the identification of their individual learning needs.
  • Provide and maintain consistent lab learning experience for students and staff. 
  • Lead and develop a team of highly engaged learning lab instructors.
  • Incorporate student and self as an integral part of the nursing team in the provision of safe patient care when teaching in a simulated environment. 
  • Ensure a safe and healthy work environment; i.e., complies with college of health and safety policies, practices, and programs in keeping with occupational health & safety legislation and regulation. 
  • Models professional standards, including customer service, collaboration, communication, excellence, attendance, and consistency with the CHP mission, vision and philosophy.  
  • Performs remediation with students in skills area as needed.
  • Works closely with college staff to appropriately integrate lab operations, obtain maximum utilization for the most efficient expenditure, and to moderate student costs. 
  • Develop and maintain lab relationships to ensure high quality lab experiences for students and continued growth of the pre-licensure program. 
  • Provide orientation and substantial first cohort support to new lab faculty and technicians to the WGU model and standards for lab instruction.  
  • Facilitate and maintain a respectful and professional work environment incorporating active learning, reflective thinking, and a confidential debriefing process. 
  • Integrate evidence-based tools and measurements to evaluate student learning. 
  • Participate in identifying potential lab sites and collaborate on site contracting discussions.
  • Assist and support SDON in identifying additional lab sites for skills and high fidelity simulation for general cohorts and specialty lab needs (such as Pediatrics and Women’s Health).
  • Manage lab partner sites to foster effective relationships under the guidance of the State Director of Nursing.
  •  Serve as a role model for WGU adjunct faculty in communicating and demonstrating high professional practice and communication standards between WGU staff, volunteers, adjunct faculty and members of the larger community.
  • Support quality improvement measurements related to faculty and student satisfaction
  • Review all lab student feedback from post lab surveys and raises concerns or issues necessary to improve lab experience quality  
  • Ongoing evaluation of lab faculty and staff to maintain consistency and quality of lab and simulation consistent with WGU standards.
  • Collaboration with the scheduling team which includes attending forecasting meetings, providing scheduling support, and scheduling labs and students as required by your state.
  • Any other duties as appropriately assigned or required

(Lab operations responsibilities vary depending on whether the site is WGU-operated or rented from a hospital or separate school of nursing).

Required Education and Experience

  • Master’s Degree in Nursing or higher.
  • Pre-approved as faculty if required by the state. 
  • One (1) year experience teaching in pre-licensure registered nursing programs 
  • Unencumbered RN license for the state of hire
  • Prior experience in lab and high fidelity simulation nursing education 
  • Prior experience leading and developing a high functioning team

Required Skills

  • Evaluation of teaching and learning against WGU practice standards
  • Ability to anticipate and effectively adapt to changes in program requirements and methodology
  • Ability to work effectively with diverse faculty, staff, and student body 
  • Ability to align to a national model, work and collaborate well with teams 
  • Contemporary lab competence and knowledge about simulation both high fidelity and virtual reality as evidenced by relevant continuing education and professional organization affiliation
  • Ability to work a flexible schedule to include weekends to support lab instructional needs 
  • Excellent verbal, non-verbal and electronic communication and collaboration skills 
  • Ability to learn and apply integrated technology systems and tools as required to maintain consistency with the national program

Preferred Qualifications

Special Position Requirements

Competencies Required

Problem Solving Skills:  Investigates appropriate resources and involves partners when appropriate. Is future-oriented. Assesses what will help or hinder achieving goals. Focuses on what is important.

Interpersonal Skills:  Deals with others in a considerate, respectful, and unbiased manner. Approaches conflict proactively. Solicits and share feedback openly. Listens with empathy and maintains composure.

Accuracy:  Draws on facts collected from a broad knowledge of WGU’s goals and processes. 

Adaptability:  Corrects behaviors and communication style to meet the needs of a wider range of situations. Tackles obstacles appropriately. Is comfortable with ambiguity.

Reliability:  Accountable to others; does what it takes to get the job done. Actions are consistent with words. Follows through on commitments. Exhibits exceptional integrity.

Attitude:   Displays commitment to the organization and to personal growth. Is self-motivated and able to motivate and inspire others. Asserts self appropriately to champion ideas. Tells the truth in a direct and constructive manner.

Initiative:  Self-directs with a strong tendency for action. Leads the way to improve performance or processes. Displays keen interest in students and organization.


This Job Description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification.  It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.  This Job Description does not constitute a contract of employment and the University may exercise its employment-at-will rights at any time. 

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.

Supervisor, Lab Faculty

Full Time

Published on 11-26-2019